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It goes without saying that your bikini area is sensitive, so you don’t want just anybody down there performing hair removal. And because it is such an intimate service, a Brazilian or Bikini service can be intimidating. Plus, many first-timers are concerned about the level of discomfort involved or feeling embarrassed. So how DO you go about finding a great hair removal provider?

Here are some questions to ask to help ensure your comfort and a good experience with a new waxing or sugaring spa:

1. What is the spa’s reputation?

How many positive reviews do they have? How long have they been in business? How long have they been providing hair removal? How do they respond to customer complaints?

Sugar Spa STL was founded in 2009, and has over 300 reviews on Google and Facebook combined.

“It was a great experience! Linda was very personable and knowledgeable! I have very sensitive skin and react to regular waxing, so I decided to give sugar waxing a try and I loved it! A LOT less painful than regular waxing and I didn’t have any reaction as I normally would to other hair removal methods. I’m very happy with the results and will certainly be coming to Sugar Spa for my hair removal needs.” Cindy H.

2. How experienced are their practitioners?

How are they trained, and for how long (days, weeks, months)? How experienced are they in hair removal specifically? How long have they been with the spa? How likely are you to get the same service provider each time?

Linda Hoff, owner of Sugar Spa STL, has over 11 years experience as a sugaring hair removal professional in addition to 20 years as a licensed esthetician. She is the sole service provider at the spa.

“Linda there is very professional and experienced. I went the day before my wedding and got a Brazilian which I was nervous about because I have very sensitive skin and yes it was painful – your hair is being removed – but 100% worth it! Temporary discomfort for long term gain. I highly recommend this if you have sensitive skin!” — Nancy V.

3. Will your privacy and comfort be respected?

Do they offer wipes to freshen up before your service? Are you given time to change without the provider in the room? Are you provided a privacy drape? 

You will receive all of these considerations and more at Sugar Spa STL. Your comfort and privacy are of the utmost importance to us.

“My experience at this spa was everything! The atmosphere was awesome! It was my first time experiencing sugaring and I will definitely say I will be returning. I felt safe and comfortable. The spa is also exceptionally clean and the vibes are relaxing.” — Sierra T.

4. Is the room clean and comfortable?

Does it feel spa-like with quiet music, a nice aroma, a comfortable service table, and soft towels? Or does it feel more clinical like a doctor’s office? (Nobody enjoys hopping up on the OB-GYB’s cold, paper-covered table!)

Sugar Spa STL lives up to our name as a hair removal spa with aromatherapy, relaxing music, and a soothing environment.

“Received a Female Brazilian with Sphnix very clean environment, Linda was professional as always and made me feel comfortable, the entire time my services were being rendered.” — Shannon W.

5. What is your practitioner like?

Is she personable? Does she do anything to acknowledge or help minimize your discomfort? Is she curious to learn more about you, and keep you talking as a distraction? Or is she droning on about packages, products, and sales pitches?

Linda was just as amazing as she was the very first time I came! She carries on conversation and is so pleasant to be around. Since getting sugared my first time here, I will be a life long customer. The environment is so relaxing and calm. My experience was nothing short of amazing again!!” — Haleigh K.

All of these factors can contribute to whether you receive a high quality service, or not. Of course, when searching for a great hair removal provider, it’s also a good idea to ask your friends where they go.

Are you ready to #GetSugared at Sugar Spa STL?

Check out our FAQs for answers to frequently asked questions about sugaring hair removal!